Terms of Service

The service

Birta Coach is a planning and wellbeing app on web and iOS, operated by NexoItec Studios (a sole proprietorship in Iceland). By using Birta you accept these terms and the Privacy Policy.

Subscription and pricing

• New users get one free week of the current subscription service, with no payment card or commitment.
• After the trial the subscription is $49.99/month or $299.99/year.
• Subscriptions renew automatically until cancelled. Cancel before your next renewal to stop it. You keep access through the paid period; cancellation does not automatically issue a refund.
• Web subscription: open the customer portal from your Creem payment receipt and select Manage Subscription → Cancel Subscription. Apple subscription: open Settings → your name → Subscriptions, select Birta and cancel the subscription. Uninstalling the app does not cancel a subscription. If you cannot find the cancellation option, contact support@birtacoach.com.
• Avatar conversations are unavailable and are not included in the current subscription or free trial.
• Web payments are processed by Creem (merchant of record), iOS purchases by Apple; their refund rules apply. Fair refund requests are also always answered at support@birtacoach.com.

Not medical care

Birta offers planning support and encouragement, not medical advice, treatment or diagnosis. If you are struggling seriously, please seek professional help.

Your data

What you enter is yours. You can export and delete it all. See the Privacy Policy. We claim no rights to use your content for anything but running the service for you.

Fair use

Do not abuse the service: no attempts to access others' data, deliberate overload, or reselling access. Accounts violating this may be closed.

Limitation of liability

The service is provided “as is”. We work hard on reliability but do not guarantee uninterrupted operation or fitness for a particular purpose. NexoItec Studios' liability is limited to the subscription fees you paid in the last 12 months.

Changes and governing law

Material changes will be published here with a new effective date. These terms are governed by Icelandic law.